General Information

General Information

Medical and Travel Insurance

Whilst all students are insured against accident and loss while at the school, students should consider whether they are adequately insured for their possessions or pre-existing medical conditions.

Our policy is available to view on our website here and covers eventualities like cancellation, course fees and medical expenses. It is your responsibility to check that you have cover for everything that you require.

Students travelling from EU countries should bring their EHIC card (previously E111) which entitles the card holder to emergency medical and dental care.



The opening hours of most shops in England are 09.00 until 17.30, Monday to Saturday. Supermarkets and shops are open on Sunday from 11.00 to 16.00.



Calling into England: When making a call into England from another country, the lead zero of the area code is dropped and the country code for England (+44) is added. For example, to reach inlingua Cheltenham, you will dial the number as 0044 1242 250 493.


Calling out of England

When making a call to another country, the international access code is “00” or + followed by the country code for the country you are calling, followed by the area code then phone number.



Cheltenham has a variable but generally mild climate and weather extremes are rare. Students should come prepared for all types of weather during their stay in England. For information on English weather today and a forecast for the week visit



Banks are open Monday to Friday from 09.00 to 17.00. ATMs in England accept most major credit cards. Visitors are advised to change their bank notes at banks and the Bureau de Change to get the best exchange rate. Opening a bank account in England is an option for students staying three months or longer and have booked and paid for at least 12 weeks accommodation. We are able to give advice on opening a bank account. Full details will be given at reception when the students arrive here at inlingua Cheltenham.



Cheltenham has a wide variety of entertainments on offer including numerous shops, restaurants, pubs and bars, discos, 3 theatres, an 11 screen cinema, recreation centre and a number of beautiful parks – ideal in the summer!

For further useful information about Cheltenham and the Cotswolds, please visit the following links:


Mobile Phones

Mobile telephones can be brought into England. Customers with subscriptions to GSM services, providing they have a roaming agreement with the English network operator(s) may use their subscription. Pay- as-you-go mobile phones are available in Cheltenham shops. You can buy a mobile in Cheltenham for as little as £20 and a SIM card on ‘Pay as you go’ arrangements. For information on the major mobile phone operators in England, please see links below:


Visa Students

inlingua Cheltenham is an official sponsor for Tier 4 students which means we offer visa documentation and CAS numbers. This system is relevant for all students wanting to study academic courses in the UK for 6 months or longer from visa countries. inlingua Cheltenham are authorised to issue CAS numbers and advise on which SELT centres would be the most appropriate in the UK and abroad. SELT centres are UKVI approved centres worldwide for EFL qualifications that are acceptable for Tier 4 student visas. In addition to this type of visa, inlingua Cheltenham an offer visa documentation for Short Term Study Visas for 6 and 11 months as well as for Standard Visitor Visas.